Shipping Policy

Free standard shipping for AU only on orders over $150

Standard domestic delivery:  Flat rate $8 for orders under $150. Postage is usually 2-3 days but please allow at least 5 working days for your parcel to arrive.

Click and Collect: Shop online and pick up from our boutique free

FIGGY Pick up hours are Tuesday - Friday 10 - 4pm and Saturdays 10 -2pm FIGGY Boutique 5/340 Windsor Street, Richmond NSW 2753. PH:0414906009

Note: Please allow at least 24 hours for us to get the order ready for pick up.

SHIPPING INTERNATIONALLY

If you are located outside of Australia, you will require international shipping. Shipping costs will be calculated at checkout and vary based on location.

Standard international delivery:  allow up to 10 working days. 

All international orders require a phone number and email for notification of delivery. Parcels cannot be delivered to a PO Box or Hotel.

Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country.

FIGGY Boutique is legally required to declare the full dollar value paid on international shipments and must include an invoice for customs should they require it.

For further information, we recommend contacting your local customs office.

SHIPPING TIME

All orders placed before 12:00 P.M. Monday - Friday AEST time are processed the same day unless sent via Sendle who pick up the following working day. Once dispatched you will receive shipping confirmation and tracking details.

Orders placed after 12:00 P.M. Monday - Friday AEST or on weekends and public holidays will be dispatched the next working day. 

Please note: Orders may be subject to delays during busy periods and we thank you for your patience during these times.

Any delivery date or time specified by us is a best estimate only and FIGGY Boutique will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

Orders will be delivered between Monday - Friday

Please note: deliveries are not made on weekends or public holidays.

Delayed or missing parcel enquiries should be directed to Australia Post or Sendle depending on who we have used. Please refer to your tracking information sent & the AusPost or Sendle website for more information.